Mass Effect 3 Face Import Bug Fix On the Way

Also available for : PC, PS3, Xbox360

When Mass Effect 3 was released earlier this month, some players reported a bug <a target="_blank" href="http://pc.ign.com/articles/122/1220145p1.html" target="_blank">that caused their imported character's face to be reset to the default Commander Shepard</a>. Today, BioWare released a statement confirming that a fix is on the way.<br/><br/>In a post on the company's <a target="_blank" href="http://social.bioware.com/forum/1/topic/323/index/9661093" target="_blank">official forums</a>, community coordinator Chris Priestly wrote that he has "what I hope is some good news" for players affected by the issue.<br/><br/>"We have fixed the issue of faces not correctly importing into Mass Effect 3," Priestly wrote. "It will be included as part of the next Mass Effect 3 patch."<br/><br/> <object id="vid_12525054c10ccb0e91ca3c27b9d4ec36" class="ign-videoplayer" width="468" height="263" data="http://oystatic.ignimgs.com/src/core/swf/IGNPlayer.swf" type="application/x-shockwave-flash"><param name="movie" value="http://oystatic.ignimgs.com/src/core/swf/IGNPlayer.swf"/><param name="" value="true"/><param name="allowscriptaccess" value="always"/><param name="bgcolor" value="#000000"/><param name="flashvars" value="url=http://www.ign.com/videos/2012/03/06/mass-effect-3-importing-a-character"/><param name="wmode" value="opaque"/></object> <br/><br/>However, Priestly advised that the patch may take some time to reach gamers as it passes the testing and certification processes.<br/><br/>"A new patch gets heavily tested by BioWare, EA, Microsoft and Sony before it can be released to the public," Priestly continued. "We all want to be sure that it fixes the issues it is supposed to fix and doesn't start any new issues (this is called testing or certification testing). If a patch fails during testing, it is sent back, fixed again and retested until it passes. Then it is released to gamers. Until we know that the patch has passed certification testing, I don't want to give even a rough idea of the date, to prevent disappointment should it need further testing."<br/><br/>As such, no release date for the bug fix has been announced, though Priestly added that "when I can give you the date when the patch will be available I will."<br/><br/>Previously, BioWare noted that the problem with importing character faces "is an error with how codes were detected when transferred from Mass Effect 1 into Mass Effect 2 and then on into Mass Effect 3 or importing a Mass Effect 2 saved game with New Game +." <br/><br/>Did you have trouble importing your character's face? Let us know in the comments below, and be sure to check out <a target="_blank" href="http://www.ign.com/wikis/mass-effect-3/Character_Save_File_Guide" target="_blank">our complete guide to importing an existing character into Mass Effect 3</a>.<br><br><br/><br/>&#169;2012-03-23, IGN Entertainment, Inc. All Rights Reserved
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